Accessibility
The High Museum of Art connects visitors with art and ideas to inspire better civic life. The museum is committed to providing a welcoming and accessible experience for all visitors, including people with disabilities. Please find more information on visiting or about our education programs below.
Please note that our efforts to make our website, programs, and museum more accessible are ongoing. If you have questions or feedback about accessibility at the High, please contact us at access@high.org.
Wheelchair Access
Interior spaces at the High Museum of Art—including galleries, classrooms, and the Museum Shop—are wheelchair accessible.
Visitors may enter through the double doors on either side of the revolving doors at the main entrance. Security officers are located near the entrance to assist as needed.
There are accessible parking spaces located on the southeast side of Levels P5 and P4 of the Woodruff Arts Center parking garage, located on Arts Center Way. Elevator access to the museum entrance on the campus level is available from the parking garage. The double elevators on the southeast side of the garage will take you directly to the campus level. If you are using the single elevator on the northwest side of the garage, first ride it to the street level (P5), and then turn right to take a second elevator up one floor to the campus level.
If traveling by train, take the MARTA elevator from the platform up two floors to the street level. Use the crosswalk to cross Arts Center Way and take the elevator up one floor to the campus level.
If traveling by MARTA Mobility or ride share, the best drop-off location is on Arts Center Way. Use the crosswalk to cross Arts Center Way and take the elevator up one floor to the campus level. From there the museum entrance will be to your left.
Manual wheelchairs, strollers, and lightweight, collapsible stools are available for free use on a first-come-first-serve basis. To check out a wheelchair, stroller, or collapsible stool, please inquire with a security officer in the Taylor Lobby.
All restrooms include an accessible stall as well as baby-changing facilities. Single-user/family restrooms are available in the Wieland Pavilion Taylor Lobby, Second Level, and Skyway Level; the Stent Family Wing Lower Level, and in the Anne Cox Chambers Wing Lobby Level, Second Level, and Skyway Level.
Seating is provided in the galleries on all levels of each building.
Service Animals
Service animals are welcome at the museum. Please note that therapy animals, emotional support animals, and companion animals are not considered service animals under the Americans with Disabilities Act and are not permitted in the museum.
Service animals may be relieved on Arts Center Way or 16th Street. Trashcans are located near museum entrances.
Medically Necessary Supplies
Medically necessary supplies such as freezer packs, IV bags, and portable oxygen are permitted in the museum. Personal amplification devices are permitted. Please ask staff at the Admissions and Information desk for a sticker for your medically required supplies to ensure that all staff members understand that your equipment is approved for use in the galleries.
Visitors Who Are Blind or Have Low Vision
The use of magnifiers is approved for reading gallery wall labels. We ask that all visitors remain behind stanchions and maintain a safe, non-touching distance from all artwork, cases, platforms, and pedestals.
Verbal description tours and opportunities to learn about art through tactile exploration are available upon request with three weeks’ advance notice. Please contact us at access@high.org to request a verbal description tour.
Reserved front-row seats or aisle seats are available for public conversations in the Hill Auditorium with two days’ advance notice. Please contact us at access@high.org to request a front-row seat.
Audio description is available for public conversations upon request with three weeks’ advance notice. The High will make every effort to provide accommodation for requests made with less than three weeks’ advance notice. Please contact us at access@high.org to request these accommodations.
Visitors Who Are Deaf or Hard of Hearing
All museum-produced videos in the galleries are captioned. In the instance that a video does not have captioning, all efforts are made to make a transcript available in the galleries.
American Sign Language (ASL) interpretation and live captioning are available for public conversations upon request with three weeks’ advance notice. The High will make every effort to provide accommodation for requests made with less than three weeks’ advance notice. Please contact access@high.org to request these accommodations.
Assistive listening devices are available for select in-gallery conversation programs.
Visitors with Intellectual or Developmental Disabilities or Sensory Sensitivities
A social story is available to help you prepare for your visit. Download the PDF or listen to the narrated social story.
A sensory guide for all visitors is available to help you prepare for your visit. The sensory guide covers logistics of your visit as well as information on sensory stimuli you may encounter in the museum. Download the sensory guide PDF or listen to the narrated version.
A sensory map is available online and at the Admissions and Information desk. The sensory map can help you locate spaces that tend to be quieter and less crowded, have low light, and allow for tactile engagement and activities.
Interactive docent-led tours and art-making workshops for groups that serve individuals with intellectual and development disabilities are offered upon request. To request a group program for individuals with intellectual or developmental disabilities, please contact us at access@high.org.
Pre-K–12 Students with Disabilities
The High Museum of Art welcomes students and educators with disabilities. As part of our mission, we work closely with our community to ensure that individuals with disabilities can fully participate in our programming. We provide an array of inclusive programming through our School Programs department, offer educational support upon request, and strive to customize the museum experience to fit the needs of all learners. Learn more about Student Group Visits.