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Visiting Tips

If you have questions about accessibility or would like to request accommodation, please contact access@high.org or ask a staff member at the ticketing desk.

Please, take photos!

Non-flash photography is encouraged in the High’s permanent collection galleries, following the guidelines below.

Photography Guidelines:

  • Photography of special exhibitions or works on loan to the Museum is sometimes prohibited by lenders. Look for photo policies posted in the special exhibition galleries.
  • Take non-flash photos for personal use only. Photos may not be sold, published, or used to promote any outside product or service.
  • Use hand-held cameras, cell phones, and tablets with the flash turned off. Tripods, lights, “selfie-sticks,” or other external equipment are not permitted.
  • Remain behind stanchions and maintain a safe, non-touching distance from all artwork, cases, platforms, and pedestals.
  • Please respect other visitors enjoying the galleries.

Professional photography and filming requests may be submitted by completing this Request Form or by visiting the High’s online Press Room.

Sketching is welcome.

Sketching is encouraged in the High’s permanent collection galleries and select special exhibitions. You may write down notes or sketch in the galleries using only dry media, such as pencils and crayons. A limited number of pencils are available by the Wieland Lobby elevators and Stent Lower Level elevators. Please refrain from leaning against walls or glass cases while sketching.

Re-entry is allowed.

You may exit the Museum and return later in the day. Simply retain your admission sticker and ticket stub to present upon re-entry. Tickets are valid from the printed entrance time through the end of operating hours on the day of your visit.

The nursing room is open.

Breastfeeding is permitted in any public location in the Museum, including all galleries. If caregivers prefer a more private space for feeding, there is a nursing room located in the Greene Family Education Center on the Lower Level of the Stent Family Wing which has a lock to ensure privacy. The space includes comfortable furniture, including a loveseat and glider, a changing table, and reading material for kids. The nursing room is available any time during the Museum’s regular operating hours.

Coat check is free.

Coat check is located in Wieland Lobby and provided free of charge. The High requires visitors to check large backpacks, umbrellas, and other bulky items. Small, purse-sized backpacks can be worn on one shoulder. Manual wheelchairs and strollers are available for free on a first-come, first-served basis. To check out a wheelchair or stroller, please leave your ID with the security desk in Wieland Lobby.

Strollers are OK!

Baby strollers are permitted at all times in the permanent collection galleries. Strollers over a certain size and wagons are not permitted. Strollers are available for free on a first-come, first-served basis with an ID at the Wieland Lobby coat check. The use of strollers may be restricted in special exhibition galleries due to certain loan restrictions and high visitor volume in these areas.

Need a restroom?

Restrooms are located on all floors of the Wieland Pavilion, all floors of the Anne Cox Chambers Wing, and on the Lobby Level and Lower Level of the Stent Family Wing. All of our restrooms include an accessible stall, baby-changing facilities, and nearby drinking fountains. Single-stall family restrooms are available in all of our restroom locations, except for the Stent Lobby Level.

No food or drink in the galleries.

Food and drink are not permitted in the Museum’s galleries or in the Hill Auditorium, with the exception of breastfeeding. Visitors may eat in the High Café on the Lower Level of the Stent Family Wing and in the Margaretta Taylor Lobby of the Wieland Pavilion. Learn more about dining at the High.

Don’t touch the art.

It is prohibited to touch any artwork in the galleries. Many pieces are very fragile, and even a fingertip can leave a damaging oil residue on a painting, sculpture, or object.

The High is a nicotine-free environment.

The High Museum of Art, the Sifly Piazza, and The Woodruff Arts Center are nicotine free. Designated smoking areas are around the perimeter of the Arts Center, and we ask that you limit your smoking to these areas.

Leave weapons at home.

For the safety of our guests and employees, The Woodruff Arts Center prohibits the possession of weapons of any kind on the Arts Center’s property, including the Sifly and Callaway plazas, or at events sponsored by the Arts Center, unless such possession or use is a requirement of the job (e.g., law enforcement). Weapons include firearms, explosives, knives, and other objects that in the opinion of The Woodruff Arts Center might cause harm.